Contact Us
We're here to help! Get in touch with our friendly support team for any questions or assistance you need.
Get in Touch
Choose the best way to reach us. We're available through multiple channels to provide you with the support you need.
Live Chat
Chat with our support team
Available 9 AM - 6 PM EST
Business Hours
Monday - Friday
9:00 AM - 6:00 PM EST
Weekend support available
Send Us a Message
Fill out the form below and we'll get back to you as soon as possible.
Frequently Asked Questions
Find quick answers to common questions about our services.
How do I book a cleaning service?
Simply visit our booking page, select your service type, choose your preferred date and time, and provide your contact information. We'll match you with a qualified cleaner in your area.
Are your cleaners insured and background-checked?
Yes, all our cleaning professionals are thoroughly vetted, background-checked, and insured. We prioritize your safety and peace of mind.
What if I'm not satisfied with the service?
We offer a 100% satisfaction guarantee. If you're not completely happy with your cleaning, contact us within 24 hours and we'll make it right.
How do I cancel or reschedule my booking?
You can cancel or reschedule your booking through your customer dashboard or by contacting our support team. Please note our cancellation policy for any applicable fees.
How do I become a Cleanly cleaner?
Visit our contractor signup page to apply. We'll review your application, conduct a background check, and provide training to get you started earning with Cleanly.
Our Office
Visit us at our headquarters or reach out through any of our contact methods.
Headquarters
123 Business Avenue
Suite 456
New York, NY 10001
Office Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 4:00 PM EST
Sunday: Closed
Contact Info
Phone: (281) 936-8721
Email: support@cleanly.help
SMS: (281) 936-8721
Need Immediate Help?
Our customer support team is ready to assist you with any questions or concerns.